Master Group of Industries MBA BBA Management Jobs Lahore

Job details:

Job Title:Assist. Manager Quality Assurance
Education:Bachelor’s / MBA
Experience:3-4 Years
Company:Master Group of Industries
Locations:Lahore
Last Date: 15th October, 2021
Apply at:[email protected]

Job Requirements:

  • Enhancing excellent customer service experience with customer services, online sales, and social media departments
  • Ensuring evaluations of customer services of relevant department calls daily and sharing evaluation reports stats with management
  • Ensuring that general and individual training sessions with agents are conducted to improve customer services skills.
  • Ensuring weekly, monthly evaluations report for all departments is done in timely manner
  • Ensuring that training sessions with social media team over different platforms.
  • Ensuring that training sessions with social media team regarding response time and responses are conducted
  • Ensuring monthly process improvement suggestions are discussed and implemented
  • Ensuring emails regarding improvement areas are circulated to relevant departments
Master Group of Industries MBA BBA Management Jobs Lahore

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