Case Worker Jobs in Punjab Health Department October 2021 | New Health jobs

New Case worker jobs are announced by the Punjab Health Department.

Job Details

Position:Case Worker
Grade/Level:3
Report to:Additional Directorate
Qualification:MBBS/BDS
Job Location:Lahore | Rawalpindi | Multan
Experience:10 Years
Directorate:Complaint
Last Date to Apply: 11-10-2021
Job Type:Contract
Case worker jobs

Job Description

  • Assist the directorate in the development of investigation procedures and conduct investigations of individual complaints
  • Ensure implementation of Quality Management System (QMS) of the directorate/department
  • Ensure in conducting a thorough, objective investigation of complaints, reach sound neutral conclusions based on investigation results
  • Document and communicate the results of the investigation to complainants and healthcare providers.
  • Responsible for the maintenance of record investigations of complaints
  • Conduct investigations in an open and impartial manner with complainants from a broad spectrum of diverse communities, and exercise tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations
  • Support Director (Complaints) to develop a comprehensive complaint management system and associated instruments. Source: https://www.phc.org.pk/

How to Apply?

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